Stuck on something? Tell us.

Raise it here and it lands straight with the Frenchify team with a ticket number, so nothing gets lost in a chat thread. Most issues are picked up the same working day.

1. Describe it
What you were doing and what went wrong.
2. Add a screenshot
Required. Fastest way for us to see the problem.
3. Get a ticket number
Quote it any time you follow up.

Raise an issue

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What exactly is happening? *

The more detail here, the fewer times we have to come back to you.

Screenshot of the problem *Tap to attach a screenshotUp to 3 images. Still screenshots only, not screen recordings.

On a phone, screenshot the screen where it goes wrong. On a laptop use Win+Shift+S, or Cmd+Shift+4 on a Mac.

Prefer email? Write to Admin@frenchifywithvyom.com