Privacy Policy - Frenchify

Privacy Policy

Last Updated: June 28, 2024

This Privacy Policy explains how Frenchify with Vyom Inc. ("we", "us", or "our") collects, uses, discloses, and protects your information when you visit or use our website and services. It also outlines your rights regarding your personal data under applicable privacy laws.

By accessing or using our website (https://www.frenchifywithvyom.com) and related services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect both personal information and non-personal information when you interact with our website or enroll in our courses.

1.1 Personal Information

This may include, but is not limited to:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via Wix/Stripe/E-transfer)
  • Login credentials (if account-based access is used)
  • Any messages or inquiries sent to us

1.2 Automatically Collected Data (Usage Data)

When you access the site, we automatically collect technical data, such as:

  • IP address
  • Browser type and version
  • Device identifiers and system settings
  • Pages visited, time spent on site, and interaction data
  • Type of device and operating system used

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., web beacons, session trackers) to enhance your browsing experience and analyze site traffic. You may disable cookies through your browser settings, although doing so may limit some features of the site.

2. How We Use Your Information

We use the collected data to:

  • Provide and manage our services and course access
  • Process transactions and send confirmation emails
  • Communicate updates, reminders, and service-related notices
  • Offer customer support and respond to inquiries
  • Improve our platform, marketing, and course offerings
  • Comply with applicable laws and regulations

If you opt in, we may also use your email address to share promotional offers and newsletters related to Frenchify with Vyom Inc. You may unsubscribe at any time.

3. Data Storage and Security

Our platform operations, including customer relationship management and communication, are powered by GoHighLevel, a secure SaaS platform used by businesses worldwide. Your data is stored securely on GoHighLevel’s servers, which are protected by modern security protocols, firewalls, and encryption standards.

All payment transactions are processed through secure third-party gateways such as Stripe or via E-transfer to our official business email. These platforms are PCI-DSS compliant, ensuring the secure handling of credit card and financial information.

We take reasonable administrative, technical, and organizational measures to safeguard your data against loss, misuse, unauthorized access, or disclosure. However, no method of data transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

4. Sharing and Disclosure of Information

We may share your information in the following circumstances:

  • With third-party service providers (e.g., GoHighLevel, Stripe) that help us operate our platform or provide technical support
  • With affiliates or business partners, if required for course access, promotional partnerships, or user support
  • In the event of a business transfer (e.g., merger, acquisition)
  • As required by law enforcement or government regulations
  • With your explicit consent

We do not sell or rent your personal data to third parties.

5. Data Retention

We retain your personal data for as long as needed to provide our services, comply with legal obligations, resolve disputes, or enforce agreements. Usage data may be retained for analytical and performance-related purposes for a shorter duration, unless legally required otherwise.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal limitations)
  • Withdraw consent for marketing communications

To exercise these rights, please email us at: [email protected]

7. Children’s Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from minors. If we discover such data has been collected without verified parental consent, it will be deleted immediately.

8. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their respective privacy policies.

9. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. You are advised to review this policy periodically for any changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us via:

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